A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.

You have the right to revoke this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date of the conclusion of the contract. To exercise your right of withdrawal, you must send us

London Asked and Answered
Sascha Berninger
Von-Waldthausen-Str. 258
44628 Herne, Germany

e-mail: hello@londonasked.com

by means of a clear declaration (e.g. a letter sent by mail, fax or e-mail) about your decision to revoke this contract. For this purpose, you may use the enclosed model withdrawal form, which is, however, not mandatory. In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract.

For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

If you have requested that the services (provision of the file download) begin during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided by the time you notify us of the exercise of the right of withdrawal with regard to this contract compared to the total scope of the services provided for in the contract.

Special conditions for the right of withdrawal for digital content

For each digital Guide or virtual Tour we provide digitally, there is a detailed explanation including digital sample material. Please read this explanation carefully. You also have a 14-day right of withdrawal for this digital content. However, your right of withdrawal expires if

1. the entrepreneur has started executing the contract (you get access to the digital content/files provided).

2. the consumer has expressly agreed that the entrepreneur will start executing the contract before the end of the withdrawal period, and

3. the consumer has confirmed his knowledge that he loses his right of withdrawal when the execution begins. (§ 356 para. 5 BGB n. F.)

Cancellation form

Sample cancellation form
(If you want to cancel the contract, please fill out this form and send it back.
send it back).
– To See you in London, Von-Waldthausen-Str. 258, 44628 Herne, Germany E-Mail: hello@londonasked.com
– Herewith I/we (*) revoke the contract concluded by me/us (*) for the purchase of
of the following goods (*)/provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of consumer(s) (only in case of paper communication)
– Date
(*) Please delete where inapplicable.